
Website Citadel Theatre
Citadel Theatre in Lake Forest seeks a professional and charismatic Audience Development Coordinator. The Audience Development Coordinator will assist the Managing Director in acquiring and retaining subscribers, group sales, and single ticket buyers. The Audience Development Coordinator reports to the Managing Director. This is a full-time position, 20-30 hours per week, paying $15-17 per hour based on experience.
About Citadel Theatre Company
Citadel Theatre Company is a professional award winning theatre company based in Lake Forest, Illinois. Citadel seeks to provide both a creative haven for passionate and visionary: directors, writers, actors and designers; and a home for audiences that seek to experience the richness that quality theatre inspires. Citadel Theatre achieves this mission through its mainstage productions, educational programs, Citadel Cares, and community engagements. Citadel Theatre is a member of Actors Equity Association, the union for professional Actors and Stage Mangers, and The League of Chicago Theatres. Learn more about Citadel at www.citadeltheatre.org and follow us on Facebook, Instagram, and Twitter.
Responsibilities:
Marketing
Create, manage and deploy targeted email campaigns
Write and post on social media (Facebook, Instagram, and Twitter)
Assist the Managing Director in crafting a strategy for digital marketing
Manage website content including: publishing, modifying, and creating new content
Write and publish press releases
Sales and Customer Service
Handle in-bound and out-bound sales calls
Sell subscriptions, group sells, and single tickets
General customer service
Update and maintain patron information in Company CRM System
Basic Qualifications
Commitment to superior customer service with strong problem-solving skills. Previous
customer service experience preferred.
Must be self-motivated, detail-oriented and able to juggle several tasks at the same
time.
Ability to work independently and as part of a team in a small office.
Ability to adjust priorities and assignments to meet patron and company needs.
Ability to work towards results and meet tight deadlines
Ability to work effectively in a rapidly changing environment
Proficient computer skills
Proactive attitude and initiative
Must have reliable transportation
Preferences
Bachelor’s Degree preferred
Experience with Squarespace a plus
Experience working with a CRM program a plus
Basic graphic design experience a plus
Citadel Theatre Company is an equal opportunity employer. All applicants will be considered
for employment without attention to race, color, religion, sex, sexual orientation, gender
identity, national origin, veteran or disability status.
Please Submit Resume to managing director, Ellen Phelps, at ellenp@citadeltheatre.org
To apply for this job email your details to ellenp@citadeltheatre.org