Front of House Manager

Definition Theatre is looking for a Front of House Manager for their production of Alaiyo taking place at The Revival, 1160 E 55th St, Chicago, IL 60615

The Front of House Manager is responsible for managing the front of house and audience engagement operations. They will work closely with Management and the box office to ensure that operations run as smoothly as possible before, during and after the show, to provide the best customer service possible. This part-time position requires a flexible work schedule, including evenings, weekends. This position will help to ensure that all patrons have a safe and pleasant experience, providing stellar customer service while managing and troubleshooting seating. Effectively directing staff and patrons in the event of an emergency. Communicating with other departments while addressing, documenting, and resolving all guest concerns.

Production Schedule

• Previews – February 3-8, 2023
  Opening – February 9, 2023
  Regular Run – February 10-26, 2023

Qualifications

• Passionate about connecting donors to Definition’s mission and providing a welcoming, inviting experience to supporters at any level.
  Belief that equity and social justice are important and driven to hear, reflect, and act on this belief.
  Creative individuals who can think “outside the box.”
  Strong attention to detail and organization, especially when it comes to data management and reporting.
  Able to prioritize tasks, organize time effectively, and respond to changing deadlines; must have ability to manage multiple tasks at a given time.