Facilities Manager

  • Full Time
  • Chicago

Website Goodman Theatre

JOB TITLE: Facilities Manager
REPORTS TO: Director of Operations
FLSA Status: Full-Time, Exempt
LOCATION: 170. N Dearborn St., Chicago, IL 60601

The Facilities Maintenance Manager is responsible for the hands-on implementation of the building maintenance program, protecting and improving the value of the Theatre’s facilities assets, ensuring building systems continue to perform their intended function, and supporting the built environment for all occupants. This individual interacts with other employees and outside vendors, and helps to support the Goodman’s artistic work. This is a full-time, salaried position with an exceptional benefits package. Qualified candidates must be willing to work a flexible schedule, including occasional night and weekend shifts for performance coverage.


  • Serve as the first point of escalation for major facilities issues and emergencies
  • Manage in-house staff of 2-3 facilities technicians and assistants
  • Collaboratively, with the Director of Operations, oversees and implements a best practice planned maintenance program using CMMS
  • Make recommendations for improvement of quality control to minimize critical system downtime
  • Align tasks with the objectives set in the capital renewal plan and drive to completion
  • Communicate building related issues effectively with management and coworkers
  • Collaborate with building service vendors; provide assistance as needed
  • Perform and coordinate maintenance and operation of building systems and occupant services
  • Coordinate capital improvement projects as needed
  • Provide detailed documentation, reporting and record keeping of all maintenance
  • Administer the building automation system and computerized maintenance management system
  • Prepare and submit purchase order requests
  • Ensure an adequate inventory of tools, supplies and parts required to maintain the building
  • Should serve as the backup for the Director of Operations
  • All other duties as assigned


  • A minimum of 5 years of experience in managing commercial building maintenance and projects
  • Knowledge and experience of best industry practices including: reliability centered maintenance, safety standards, energy management practices, and other cost-effective solutions
  • Associate Degree in a technical discipline, or equivalent work experience; industry certifications and licenses (SMT, SMA, BOC, CFC); OSHA safety training preferred
  • Ability to supervise, motivate and mentor personnel
  • Strong verbal and written communication skills
  • Proven critical thinking, problem solving and organizational skills
  • Ability to foster and maintain good working relationships with key stakeholders
  • MS Office, BAS and CMMS software experience required
  • Theatre or Live Entertainment Venue experience beneficial
  • Capable of performing physical labor, maneuvering 60 lbs. or more, negotiating ladders, working from heights of up to 30 feet, and working from unusual angles to fix equipment
  • Ability to read and interpret construction documents, general periodicals, professional journals, technical procedures, or governmental regulations
  • Model behavior and values consistent with Goodman’s Community Agreement and furthering Goodman’s IDEAA (inclusion, diversity, equity, anti-racism and access) goals.

Chicago’s theater since 1925, Goodman Theatre is a not-for-profit arts and community organization in the heart of the Loop, distinguished by the excellence and scope of its artistic programming and community engagement. The theater’s artistic priorities include new play development (more than 150 world or American premieres), large scale musical theater works and reimagined classics.

We at Goodman Theatre believe that a diversity of people, ideas and cultures in our organization enriches both the art on stage and our civic engagement. In our workplace, we strive to reflect the communities we serve, and make space in which everyone is empowered to bring their full, authentic self to work. The Goodman values equity, diversity and inclusion and is committed to approaching our work through the practice of anti-racism. Learn more at GoodmanTheatre.org/Accountability

Goodman Theatre is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. By dedicating itself to three guiding principles—quality, diversity and community— the Goodman Theatre seeks to be the premier cultural organization in Chicago, providing productions and programs that make an essential contribution to the quality of life in our city.

The Goodman is an inclusive and accessible employer. Successful candidates will have experience working with diverse groups of people and will demonstrate a deep commitment to advancing equity and inclusion at the Goodman Theatre.

Instructions to Apply:

Individuals are invited to submit a cover letter and your resume by selecting the "Apply Online" button at the top of the page. No phone calls, please.

To apply for this job please visit goodmantheatre.ourhcm.com.

Pay Rate/Range*: $55,000 annually