Facilities Operations Coordinator

Job Title
Writers Theatre
Position: Facilities Operations Coordinator
Location: Glencoe, IL (in-person)
Department: Director of Production and Facilities
Classification: Full Time; Exempt; Annual
Salary: $50,000 based on experience, benefit eligible

About Writers Theatre
Writers Theatre (WT) is a nationally recognized, award-winning theater company located on Chicago’s North Shore, acclaimed for its intimate productions, bold new work, and exceptional artistry. With a commitment to telling powerful stories and serving as a cultural anchor in our community, we strive to create transformative experiences both on and off the stage. With an annual operating budget of $6.5 Million, the theatre, now in its 34th season, is a major Chicagoland cultural destination with a national reputation for excellence, being called “America’s finest regional theater company” by The Wall Street Journal. Under the leadership of Executive Director Kathryn M. Lipuma and Alexandra C. and John D. Nichols Artistic Director Braden Abraham, the company is charting a path forward for its future.

Position Summary
Writers Theatre seeks a Facilities Operations Coordinator to oversee the facility maintenance and operations program for all Writers Theatre facilities, ensuring complex building systems continue to perform their intended function for all occupants.  The Facilities Operations Coordinator is responsible for the proactive care and upkeep of all facility [TK1] grounds and assets, while[TK2]  coordinating daily support services in a cost-effective manner. This position ensures that productivity, efficiency and safety standards are met in support of the Theatre’s business operations and in the delivery of artistic programming. [KC3]

Responsibilities
Serves as a first responder for facilities related issues
Provides safe and comfortable built environment for artists, patrons, employees and visitors
·      Manages vendor relationships/evaluates potential vendors for cost, cultural fit, and added value
Oversees the work of service providers to ensure contract compliance, scope/workmanship is completed to satisfaction, and budget/schedule terms are met
·      Oversees and coordinates planned and unplanned maintenance of major equipment and systems, including HVAC, BAS, ancillary systems, building envelope, carpentry, doors, electrical/lighting systems, elevators, grounds/landscaping, plumbing systems[GZ4]
·      Performs light maintenance and repairs for work that does not require a contractor
Aligns daily tasks with the objectives set in short-term and long-range planning
On-call for after-hours building emergencies except for approved time off
Oversees[TK5]  the commercial cleaning, sanitizing, and disinfecting program
Oversees and performs regular building rounds to proactively identify deficiencies/quality control
Assist Management with sourcing service providers that meet the needs of the theatre’s quality levels
Develops an inventory management system and maintains a critical parts inventory for business essential systems and components
Communicates building related issues effectively with management and coworkers
Provides regular status updates to Management
Interfaces regularly with the Computerized Maintenance Management System, ensures timely completion of work orders, maintains comprehensive records of operating manuals and service histories, and updates the asset inventory database
Contributes to the financial forecasting process and monitors expenditures in the operating budget
Makes recommendations and develops cost estimates for future resource needs
Serves as a key member of the project team contributing to feasibility, scope development, request for proposal, coordination, supervision, and close out
Works with Management to measure, monitor, and implement sustainability initiatives
Measures, evaluates, and makes recommendations for improvement of quality control
Ensures compliance status for regulated building systems
Collaborates with the Safety Committee on implementing workplace safety procedures
All other duties as assigned

Qualifications & Key Competencies
A minimum of 2 years of experience in commercial building maintenance, operations, and facilities projects
Coursework in a technical discipline preferred, or equivalent work experience required
Industry certifications and licenses (SMT, SMA, BOC, CFC); OSHA safety training preferred
Growth mindset: committed to continuing education and participating in industry organization training
Knowledge and experience of best industry practices including: reliability centered maintenance, safety standards, energy management practices, and other cost-effective practices
Strong verbal and written communication skills
Proven critical thinking, problem solving and organizational skills
Ability to foster and maintain good working relationships with key stakeholders
MS Office, BAS and CMMS software technology experience required
Theatre or Live Entertainment Venue experience preferred
Capable of performing physical labor, maneuvering 60 lbs. or more, negotiating ladders, working from heights of up to 30 feet, and working from unusual angles to fix equipment
Ability to read and interpret construction documents, general periodicals, professional journals, technical procedures, or governmental regulations
Agreeable to a flexible/variable work schedule, including occasional evenings and weekends
Agreeable to participate in on call rotation for building emergencies, except for approved paid time off
Pass all pre-employment screening
Collaborative, cooperative, and proven performer in customer service
Willing to work a flexible schedule, including occasional night and weekend shifts for performance coverage.
·      Must be able to comply with organizational COVID safety policies and procedures
·      A commitment to ethical conduct in all aspects of the work environment
·      A commitment to creating a just, equitable and inclusive work environment
·      A commitment to the protection of confidential information to which this position has access

Work Environment
§  General admin work hours are Monday through Friday, 9:30 – 5:30 pm
§  Evening, weekend, and holiday hours will be necessary.
§  This is hybrid work position, with offices/theatre building located in Glencoe, IL
§
Benefits include: medical, dental and disability insurance, vacation and other paid leave, a 403(b)-retirement plan (with employer match) and medical and dependent care cafeteria plans.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

To Apply
WT is an equal opportunity employer, dedicated to creating and sustaining a diverse and inclusive organizational culture and promoting a safe, supportive, and collaborative work environment conducive to professional and personal growth. Applicants from populations underrepresented in the theater field are strongly encouraged to apply. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, familial status, sexual orientation, national origin, ability, or veteran status.

Please find more information on our culture and specific policies at the following links:
• https://www.writerstheatre.org/about/work-with-us
• https://www.writerstheatre.org/about/mission-values