THEATER OPERATIONS & ADMINISTRATIVE MANAGER

Improv Playhouse, a nationally recognized performing arts organization serving Lake County for over 25 years, seeks an organized, energetic, and personable Theater Operations & Administrative Manager to join our growing team. This position is ideal for an individual who enjoys working with people, managing details, solving problems, and helping a vibrant arts organization operate efficiently and professionally. The successful candidate will play an important role in supporting our classes, camps, productions, corporate programs, community outreach initiatives, and day-to-day operations.

PRIMARY RESPONSIBILITIES

• Manage daily office operations, communications, scheduling, and administrative functions

• Provide exceptional customer service to youth, adult, and corporate program participants

• Oversee registration, enrollment, rosters, and program administration

• Coordinate class, camp, production, and event logistics

• Assist with bookkeeping functions including payment processing and QuickBooks data entry

• Support marketing initiatives, website updates, email campaigns, and social media communications utilizing Canva, Constant Contact, and related platforms

• Manage box office functions including event creation, ticket sales tracking, and patron support

• Assist with facility operations, supply ordering, and organizational needs

• Coordinate licensing, rentals, scheduling, and administrative support for educational and theatrical programming

• Support special events, community outreach initiatives, and corporate team-building programs

QUALIFICATIONS

• Strong administrative, organizational, and customer service skills

• Excellent written and verbal communication abilities

• Proficiency with Microsoft Office and Google Workspace

• Familiarity with QuickBooks or comparable bookkeeping software preferred

• Experience in arts administration, nonprofit management, education, hospitality, event management, or related fields is advantageous

• Strong time-management skills and the ability to manage multiple projects simultaneously

• Professional demeanor, positive attitude, flexibility, and attention to detail

• Ability to work both independently and collaboratively in a creative environment

POSITION DETAILS

• Full-time salaried position

• Salary Range: $32,000-$38,000, depending on experience and qualifications

• Monday-Friday daytime schedule, with occasional evenings and weekends during productions, camps, and special events

• Primarily in-person position based in Libertyville, Illinois

• Reliable transportation preferred

WHAT WE OFFER

• A creative, supportive, and mission-driven workplace

• Paid leave and holiday benefits

• Professional growth opportunities

• The opportunity to help shape the future of one of the region’s most respected performing arts organizations

ABOUT IMPROV PLAYHOUSE: Founded in 2000, Improv Playhouse’s mission is simple: ENTERTAIN. EDUCATE. ELEVATE.

Through professional productions, arts education, youth camps, corporate team building, and community outreach, we serve thousands of participants annually throughout the Chicagoland area. To apply, please submit a resume and cover letter outlining your qualifications and interest in the position.