Front of House/Box Office Associate

  • Part Time
  • Chicago
  • This position has been filled

Website aredorchidtheatre A Red Orchid Theatre

A Red Orchid Theatre (AROT) is an ensemble of artists dedicated to the proliferation of live theatre in the modern world. We believe that theatre is the greatest sustenance for the human spirit and approach our work with a palpable sense of social compassion, aesthetic rigor, and honesty. By presenting new plays from all over the world and by reviving insightful works from the past that bear new relevance today, we aim to seek out and build new audiences for the modern stage.

A Red Orchid Theatre is looking for Box Office Associates to assist with front of house for the remainder of our Spring production, TURRET (now playing at The Chopin Theatre through June 22, 2024) and our summer incubator production, ZAC EFRON (June 20 – July 21, 2024). This position reports to the Managing Director and will be largely responsible for providing an exceptional and welcoming front-of-house experience for all patrons and guests who enter our space. The run-of-show schedule is as follows: Wednesday – Friday evenings at 7:00pm, Saturday afternoons at 3:00pm and evenings at 7:00pm, as well as Sunday afternoons at 3:00pm.

FOH shifts take place from 5:00-10:00pm (approx.) for evening performances and 1:00-6:00pm (approx.) for matinee performances.

Shift duties include:

  • Answering and returning patron phone calls
  • Cleaning and lobby prep
  • Training Saints volunteers on their responsibilities
  • Checking in patrons for performances and providing any pertinent information
  • Selling walk up tickets
  • Communicating with stage management before & during performances on house & lobby status
  • Concessions sales
  • Assisting patrons as they exit the theatre

Job Requirements
Successful candidates will:

  • Be positive-minded, team-oriented, diligent, organized, timely and detail-driven
  • Embrace and admire theatre and the arts’ capacity for inspiration and positive change
  • Remain committed to the values and mission of our organization
  • Proficiency in AudienceView is a bonus but not a requirement
  • Demonstrate excellent interpersonal and verbal skills
  • Have some prior customer service or box office experience
  • Have evening & weekend availability

We highly value teamwork, real-time communication and collaboration.  We are looking for someone to grow with us in a fun, engaging, and highly creative environment!

A Red Orchid Theatre is committed to Equity, Diversity, and Inclusion.
A Red Orchid Theatre defines equity, diversity, and inclusion as reaching beyond ourselves to create art that reflects society. As a company committed to honoring the human spirit, we feel it is crucial to practice what we preach about social compassion and honesty. We are committed to examining ourselves, our culture, and our policies and making anti-racism a central, core value.
Additionally, A Red Orchid Theatre is an equal opportunity employer and has a strong commitment to equity, diversity, and inclusion in our hiring process. Women, BIPOC, and LGBTQ+ candidates are strongly encouraged to apply. AROT does not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

This is a part-time position that pays $15/hr.

Instructions to Apply:

To apply, please email the following documents to with subject line: Box Office Associate Application.  
-Cover Letter 
-3 professional references with email and phone contact information  

Pay Rate/Range*: $15/hr
Organization Address: 1531 N Wells St, Chicago, IL 60610
Organization Contact Name: Audrey Billings
Organization Email Contact: