Box Office Representative (PT)

The Box Office Representative plays a critical role in providing a warm and efficient first point of contact for guests at the Athenaeum Center. We are seeking a positive, service-oriented individual who takes pride in offering exceptional customer care both in person and over the phone. This part-time, in-person position supports both regular weekday operations and live performance shifts, with some scheduling flexibility; weekend and evening availability is required.

Responsibilities include assisting patrons with ticket purchases and inquiries, managing will-call distribution, processing sales at the door (card only), and ensuring that all interactions reflect ACTC’s mission of hospitality and excellence. On performance days, Representatives are onsite 1–3 hours before curtain to help guests with ticketing and check-in. During box office hours (Tuesday–Friday, 12:00–4:00 PM), they answer phone calls and emails, manage the inbox, route inquiries to the appropriate staff, and assist with administrative and reception tasks.

The ideal candidate is upbeat, organized, attentive to detail, and able to stay calm and guest-focused in a fast-paced environment. This role is well-suited for someone who enjoys working with the public and being part of a mission-driven arts organization.