Overview

DEPARTMENT – Informational Technology

DIRECT REPORTING – Vice President of Finance and Human Resources

POSITION STATUS & SCHEDULE – Full Time Exempt: Generally, Monday-Friday with some extended hours during summer concert season. On-Call as needed.

COMPENSATION – Annual salary with excellent benefits package including health, paid time off, and 401(k)

HIRE DATE – Immediate

POSITION SUMMARY – The IT Manager will manage the IT Department and develop and execute a plan that supports the organization’s IT needs. They must ensure that all of the technology systems are functioning properly and oversee any necessary upgrades. Significant ingenuity, flexibility, and time management will be essential in the success of this position. This individual will be responsible for maintaining the stability of our network and all technology while keeping the platforms and networks up to date as all employees utilize the technology in order to perform their jobs and succeed. All of this should be achieved while attaining the highest security possible to avoid an external breach.

KEY RESPONSIBILITIES

Daily

Manage relationship with IT Partner to ensure they are fulfilling all contractual duties
Day to day IT Computer/Printer/Network maintenance and issues including end user support and setting up new offices
Firewall maintenance
Maintain bridge connection between buildings
POS network maintenance, including running wires for new locations
Maintain back up for server and network security
Manage budget and recommend organization’s IT purchases (large scale and individual users)
Ensure proper network operations for VOIP and phone networks
Consult on all purchases for organization that involves any IT
Maintain AntiVirus software
Maintain relationship with ISPs
Set up and maintain all internet connections and contracts
Set up/run wires for any new purchases including security cameras with Operations Department
Monthly

Ensure the PCI Security Scan will pass every time it is run
Annual

SSL Certificate renewals
As Needed

Wifi Access to rentals
All other Rental IT needs for customers/events
In addition to the duties listed above, ACCA expects the following of each employee: adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

REQUIRED EXPERIENCE, SKILLS and ABILITIES

Managed small to medium-sized projects, from planning to project scope implementation such as:

Execution of infrastructure and a variety of development projects
Provide support for desktops, laptops, application installs, printing, general internet connectivity and mobile issues
Coordinate with business leaders and department heads, along with the Chief Executive Officer (CEO) and Vice President of Finance in the creation and maintenance of business systems
Oversee technology operations, handling project-related procurement and budgeting, and monitoring technology expenditures
Manage Network (Switches, Cameras, Devices), Server Infrastructure (VMWare and/or Hyper-V), Critical Applications (Active Directory, Exchange, ECT)
Manage day to day monitoring of systems and data protection of systems, applications and data
Lead and execute disaster recovery programs for email systems, shared data, and remote access, along with organization redundancy checks for both internet and network access
Design and implement a business continuity program that involve risk and business impact assessment, as well as a complete, corporate-wide disaster recovery plan
Assume full accountability in creating annual strategic plan
Oversee selection, evaluation, negotiation, and management of third-party services and vendors

PREFERRED EXPERIENCE, SKILLS and ABILITIES

Microsoft Windows 7/10 and Server 2008-2016
Familiarity with Hyper-V or VMWare Virtualization
Exchange Email, Office Applications
Phone System Administration (NEC, Shortel, Mitel, Avaya)
Enterprise Backup Software such as Veeam
Networking (Virtual LANs, QoS), managing connectivity between multiple locations
Webserver
Firewalls Cisco ASA Firewalls or equivalent Firewall Technologies (3 Years)
Experience with SQL, Shared Storage (a Plus)
Familiar with Disaster Recovery Technologies and Concepts
Familiar with Accounting Systems
Project Management

Instructions to Apply:

Please submit a cover letter, resume, and three references using the online job application. Or mail/drop off too: Aurora Civic Center Authority, ATTN: Alex Buholzer, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law. ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

Pay Range: TBD