Overview

The ideal candidate is a team player who thrives in an extremely fast-paced environment

DEPARTMENT – Education

 

DIRECT REPORTING – Director of Education & Community Engagement

 

WORKS CLOSELY WITH – Education and Community Engagement Manager, Education and Community Engagement Coordinator.

 

POSITION STATUS & SCHEDULE – The position is Full-Time 40 hours per week. Hours to be determined and require a flexible schedule to a majority of evenings and weekends.

 

COMPENSATION – Annual salary with excellent benefits package including health, paid time off, and 401k.

 

HIRE DATE – May 2019

 

KEY RESPONSIBILITIES – Assist the Director in department duties, which may include, but are not limited to:

·         Achieve the strategic and annual goals developed in consultation with the Director and Education and Community Engagement.

·         Act as first point of contact for the parents and students interested in classes and activities at Paramount School of the Arts.

·         Communicate and collaborate effectively with the Director of Education and Community Engagement, staff, volunteers, and other stakeholders.

·         Build and maintain relationships with schools, community organizations, volunteers, school personnel, students, caregivers and the Greater Aurora community.

·         Manage online CRM (Customer Response Management) System and produce needed reports in a timely fashion

·         Provide excellent customer service to parents and students of the school

·         Raise awareness of the Paramount School of the Arts through networking, community presentations, and attendance at community functions.

·         Staff events for promoting the school.

·         Hire and train Education Associates.

·         Handle online and in person money transactions.

·         Curate and create social media content.

·         Support and protect the Paramount brand.

·         Advocate within the institution for education and engagement activities.

·         Collaborate with Director and Manager of Education and Community Engagement on creating events and engagement activities.

·         Follow policies and procedures designed to ensure the safety of children attending any educational activities.

·         Ensure that all applicable state and federal guidelines are upheld.

·         Perform administrative duties such as database management and creation, general filing, and correspondence.

·         Other duties as assigned.

 

In addition to the duties listed above, ACCA expects the following of each employee:  adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

 

QUALIFICATIONS & SKILLS

·         Management and hiring experience

·         Customer Service Experience

·         Excellent verbal and written communication skills

·         Understanding and appreciation of the performing arts

·         Fluency in Spanish language is preferred, but not required

·         Experience in the arts or arts education is preferred, but not required

·         Intermediate computer skills

·         Outlook Express

·         Experience with MS Word and Excel

·         Adobe Creative Suite (experience helpful, but not necessary)

·         Social Media Platforms

·         Google G Suite

·         Search Engine Navigation for research purposes

ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.

Instructions to Apply:

Please submit a cover letter and resume using the online job application.

Or mail/drop off to: Aurora Civic Center Authority, ATTN: (Shannon Cameron), 8 East Galena Blvd., Suite 230, Aurora, IL 60506

Pay Range: TBD