Digital Engagement Coordinator

Chicago Symphony Orchestra Association


Actively engage the CSO’s audiences at home and around the world by telling the many stories of the Chicago Symphony Orchestra Association (CSOA) through social media and evolving new media to enhance brand awareness and promote ticket sales.

  1. Develop, write and post social media content in collaboration with the social media team.
  2. Promote diversity, inclusivity, and empowerment with marketing department team members.
  3. Write copy for marketing-led email campaigns and digital marketing efforts.
  4. Coordinate a season-long social media calendar and develop a range of native and curated content.
  5. Assist with digital advertising campaigns to curate and promote content through social media platforms and email.
  6. Generate ideas to tell the many stories of the CSO through new media, from bite-size narrative to video segments.
  7. Serve as inter-departmental liaison and co-creator of social media content on behalf of select volunteer and affinity groups, as well as other departments.
  8. Present new promotional opportunities related to emerging social media channels or social media trends in order to build relationships with online audiences.
  9. Monitor engagement metrics, track trends for improved social media execution.
  10. Serve as department representative at Symphony Center performances.
  11. Other duties as assigned.

CSOA is an equal opportunity employer where all qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin. We value diversity and inclusion and seek to build and maintain a community and culture that celebrates and values diverse backgrounds, identities, and perspectives. We consider equivalent combinations of experience and education for jobs, and all candidates who believe they possess equivalent experience and education are encouraged to apply.


  1. Reports to Digital Engagement Manager.
  2. Works closely with members of the marketing, content and public relations departments.
  3. Other contacts include: CSO departments, CSO photographer, vendors and volunteers.


  1. Bachelor’s degree.
Instructions to Apply:

Please submit a cover letter and resume to:

To apply for this job email your details to

Pay Rate/Range*: $35-$45K
Organization Contact Name: Natalie Chan
Organization Email Contact: