House Manager

  • Part Time
  • Chicago
  • This position has been filled

Website Fine Arts Building

A home for art in all forms.

Fine Arts Building, a historic landmarked building located at 410 S. Michigan Ave, home of two performance spaces, Studebaker Theater (a 600 seat proscenium), is seeking dynamic individuals to join our Audience Experience Team. We are building a talent pool to support our company’s growth and ensure our company is representative of the communities we serve. We view our employees and co-workers as equals who deserve our respect. It is important that we create and foster an affirming space for our employees to be seen as their full selves.

Qualified candidates will provide exceptional guest service and apply a calm and gracious approach to all interactions with patrons, related staff, and our renters. Reporting directly to the Guest Experience Manager while under the supervision of the General Manager, house managers offer guidance and stability to our Audience Experience Team. House Managers are the primary liaisons responsible for ensuring the smooth operations of the front of house and Associates.

The right candidate will possess a general knowledge of arts and culture, safety and evacuation protocols, accessibility services, while also executing excellent guest service. House Managers interact regularly with team members and guests while embodying and upholding Fine Arts Building policies.

Candidates with previous experience in House Management, Theater Operations, Customer Service, or Arts Administration are strongly encouraged to apply. 

Qualifications & Skills

  • High School Diploma or equivalent required.
  • Must be 21 or over. (working around alcohol)
  • At least one year of experience in any customer service or customer-facing role preferred.
  • At least one year of House Management experience is preferred.
  • BASSET certification preferred. (Certification available with employment)
  • CPR certification preferred. (Certification available with employment through Red Cross.)
  • Able to stand and walk for extended periods
  • Able to climb stairs.
  • Ability to lift and carry at least 40lbs.

Ideal Candidates

  • They will assist patrons, and play a significant lead in relaying information to and from Stage Management.
  • Possess a general knowledge of arts and culture, and have a passion for performing arts.
  • Have experience in event reporting
  • Value Accessibility and have a strong understanding of accommodation services.
  • Have the ability to respond gracefully and thoughtfully in complex and challenging situations.

This is a part-time position with an hourly rate of $20/hour. Interested applicants should send a resume, cover letter and 3 professional references to jobs@fineartsbuilding.com. All applicants should format the subject line of their email as follows:

Your Name: House Manager in the subject of your email.

Example – House Manager: Jane Doe

Instructions to Apply:

Interested applicants should send a resume, cover letter and 3 professional references to jobs@fineartsbuilding.com. All applicants should format the subject line of their email as follows:
Your Name: House Manager in the subject of your email.
Example - House Manager : Jane Doe

Pay Rate/Range*: $20/Hr