Overview

GENERAL DESCRIPTION

The Harris Theater for Music and Dance in Millennium Park is seeking Ticketing Service Representatives for part-time openings on our Box Office Team. Ideal candidates will have excellent customer services skills, be proficient in Tessitura, possess excellent written and verbal communication skills, as well as problem-solving abilities. The Ticketing Service Representative reports to the Box Office Treasurer and assists in the daily operations of the Harris Theater Box Office.  Weekday, evening, weekend and holiday availability a must.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each of the essential duties satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but not limited to

·         Process telephone, walk-up, and e-mail ticket orders for all Harris Theater performances

·         Responsible for opening and closing procedures

·         Handle will-call, sales, and customer support during performances

·         Maintain ticket database with current information

·         Assist and welcome all guests entering our space

·         Support the ticketing needs of rental companies

·         Provide accurate records of all daily box office financials

·         Maintain a current and competent level of knowledge for the Harris Theater and rental companies

·         Assist in the maintenance of a clean and organized box office

·         Other duties as assigned

·         Previous Tessitura ticket system experience required

WORK SCHEDULE

·         Box office hours of operation are noon – 5:00 PM and until 30 minutes after performance starts on performance days.

·         Must be able to work a flexible schedule, including weekdays, nights, weekends and holidays.

HOW TO APPLY

·         Please provide a cover letter, resume and include TICKET SERVICES REPRESENTATIVE in the subject line to awaite@harristheaterchicago.org. No phone calls, please.

·         Flexible P/T, 20 to 30 hours per week, based on theater needs, with extremely competitive compensation.

WORK REQUIREMENTS
Working relationship with Local 750

Instructions to Apply:

Please provide a cover letter, resume and include TICKET SERVICES REPRESENTATIVE in the subject line to awaite@harristheaterchicago.org. No phone calls, please.

To apply for this job email your details to awaite@harristheaterchicago.org

Pay Range: TBD