Director Of Operations

Website Music Institute of Chicago


The Music Institute of Chicago seeks a dynamic and experienced theater professional to join its operations team and advance the institution’s mission to lead people toward a lifelong engagement with music. The Director of Operations for Nichols Concert Hall will institute an efficient management system and lead the effort to rejuvenate the profile of Nichols Concert Hall as a premier venue for concerts and events.

Reporting to the President and CEO, the Director of Operations is part of a highly collaborative team of professionals, who provide the vision, planning, and execution of the functions of the institution.

The position works closely with the Vice President and Chief Operations Officer and other members of the senior leadership team. The Director of Operations leads and mentors one full-time employee, and a large pool of part-time hall staff.


Ø Develop and implement a management system which facilitates effective and efficient operation of the space, and its technical assets.

Ø Develop a competitive fee structure for rentals and proactively seek rental opportunities, responding to rental inquiries in a timely manner, providing detailed information regarding rental availability and fees, and subsequently executing written rental contracts.

Ø Produce the annual Music Institute of Chicago guest artist series.

Ø Facilitate the regular use of NCH and the Puth Family Theater, a nearby small black box theater, for Music Institute of Chicago faculty and student recitals and other educational activities.

Ø Ensure public programs are professionally and safely presented, and that backstage, live streaming services, in house, and front of house services provide an excellent customer experience.

Ø Ensure that musical instruments and technical assets are well- maintained.


The successful candidate will be self-motivated, entrepreneurial, an innovative problem-solver, ready to professionally manage Nichols Concert Hall. They will have a positive spirit and energy, a good sense of humor, and a collaborative and flexible working style.


Ø Bachelor’s degree in technical theater, facilities management, or related field or may substitute work experience for education.

Ø At least 5 years’ experience in Theater or facilities management. Experience in live performance production with a theatre or performing arts organization

Ø Experience in managing and mentoring full and part-time hall staff.

Ø Strong written and verbal communication and collaboration skills

Ø Strong organizational skills and project management skills.

Ø Evening and weekend availability.


We welcome candidate inquiries and referrals. Please send your correspondence to the Human Resources Manager at Candidates should send brief cover letter, resume/CV and three references. Salary and benefits are market competitive and offered commensurate with experience.


The Music Institute of Chicago has a casual yet professional work environment and is conveniently headquartered in downtown Evanston, close to public transportation – CTA (Chicago Transit Authority), Metra, and PACE. MIC provides competitive compensation for a nonprofit organization of its size, and a benefit package that includes health insurance and retirement contributions.

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Pay Rate/Range*: $75k
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