Food and Beverage Director


For over 40 years, Steppenwolf Theatre Company has been a cultural leader in Chicago and model for theatre companies in the United States and around the world. Formed by a collective of actors in 1976, the ensemble represents a remarkable cross-section of actors, directors and playwrights. Steppenwolf’s artistic ambitions are made possible by its incredible workforce of individuals, who help create a culture of inclusivity, collaboration and accountability. To that end, we attempt to use an anti-oppressive and anti-racist lens in our roles and everyday decision-making. Join us in this ongoing process, as we navigate, together, our complex world.


Food and Beverage Director

Steppenwolf Theatre Company is seeking candidates for the full-time position of Food and Beverage Director.  This position, reporting directly to the General Manager, manages and leads Steppenwolf’s food and beverage operations across the institution. Partnering with the General Manager, the Food and Beverage Director helps to create strategies, partnerships and efficiencies that net approximately $200k a year from its operations.


Food and Beverage Program

Currently, our F&B program consists of our lobby concessions program and Front Bar: Coffee and drinks. The theatre is currently undergoing an expansion project and will open a new bar and additional concession operation on campus upon the opening of the new theatre (estimated Summer 2021).


Front Bar is a neighborhood hub with both café and bar service.  We serve coffee and espresso by Passion House Coffee Roasters and food by The Goddess and Grocer, all available day and night. The bar program focuses on seasonal cocktails, beer and wine, with an emphasis on local and craft products.


Our lobby concessions program is a thematic extension of Front Bar, focusing on providing quality snacks and beverages and efficient service to guests before and during performances.


Areas of Responsibility:

The Food and Beverage Director will lead the daily operations of the restaurant and concessions program and supervises 2 full time employees and 25-30 part time staff.  The ideal candidate will supervise and educate staff on best practices within the industry and will emphasize friendly, emotionally intelligent and efficient service. The F&B Director will be responsible for budget management, ROI strategy and analysis, creating staff schedules, managing purchases and inventory, ensuring adherence to food safety procedures, implementing excellent customer service, coordinating with other internal departments to streamline service, and serves as a knowledgeable source of information about trends and advances within the restaurant and bar industry.


Successful candidates will:

·         have experience managing operations and a team larger than 15 people in a high-volume restaurant or bar setting

·         be skilled at using and analyzing data to make informed profit-related decisions

have an exceptional problem-solving and customer service approach to all decisions and interactions, and have demonstrated the consistent ability to effectively problem-solve in improvised situations
commit to an equitable work environment, including but not limited to use of gender inclusive language and support for individual gender expression, cultural sensitivity, racial equity and inter-generational collaboration and accessibility for audience members with disabilities
enjoy proactively and positively interacting with a variety of personalities in a busy, fast-paced environment
have in-depth experience with front and back end operation of a restaurant or bar point of sale system
have keen attention to detail
communicate clearly and professionally
have food service experience and be ServSafe Manager and Illinois BASSET certified
have knowledge of or interest in Steppenwolf and the performing arts
possess excellent time-management skills
when needed, work late nights and weekends
be able to lift 40 pounds
Desired Qualifications

·         Have demonstrated success in managing a team with various employment classifications and job functions.

·         Candidates must be proactive, relationship-oriented, strategic, and creative.

·         Steppenwolf gives preference to candidates who have demonstrable experience advocating for equity, diversity and inclusion

·         They must understand the big picture but also have strong attention to detail.

·         They should feel comfortable juggling multiple projects and must have excellent writing, organizational, and interpersonal skills

·         Experience in the arts or a non-profit organization is a plus.


About Steppenwolf:

Steppenwolf Theatre Company is the nation’s premier ensemble theater. Formed by a collective of actors in 1976, the ensemble represents a remarkable cross-section of actors, directors and playwrights. Thrilling and powerful productions from Balm in Gilead to August: Osage County—and accolades that include the National Medal of Arts and 12 Tony Awards— have made the theater legendary. Steppenwolf produces hundreds of performances and events annually in its three spaces: the 515-seat Downstairs Theatre, the 299-seat Upstairs Theatre and the 80-seat 1700 Theatre. Artistic programming includes a seven-play season; a two-play Steppenwolf for Young Adults season; Visiting Company engagements; and LookOut, a multigenre performances series. Education initiatives include the nationally recognized work of Steppenwolf for Young Adults, which engages 15,000 participants annually from Chicago’s diverse communities; the esteemed School at Steppenwolf; and Professional Leadership Programs. While firmly grounded in the Chicago community, nearly 40 original Steppenwolf productions have enjoyed success both nationally and internationally, including Broadway, Off-Broadway, London, Sydney, Galway and Dublin. Anna D. Shapiro is the Artistic Director and David Schmitz is the Executive Director.

For additional information, visit steppenwolf.org, facebook.com/steppenwolftheatre, twitter.com/steppenwolfthtr and instagram.com/steppenwolfthtr.



Salary range: $50,000 – $55,000 with excellent benefit package for full time employees, including medical, dental, vision insurance, short-term and long-term disability insurance, life insurance, vacation pay, paid sick time, personal days, Ventra transit benefit program, employee assistance program and 401(k) matching retirement program.


How to apply:

Interested candidates should submit a cover letter, resume and three references by following this link by March 13, 2020.


Steppenwolf Theatre Company is an equal opportunity and affirmative action employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Steppenwolf complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We strongly encourage applications from people of color and members of underrepresented groups.



Instructions to Apply:

Fill out our application at this link: https://steppenwolftheatre.wufoo.com/forms/m1tksoiy16mfzrs/

Pay Range: 50,000-55,000 salary