Steppenwolf Theatre Company is seeking candidates for the full-time position of Social Media and Communications Assistant. This position reports to Senior Communications Director and Senior Marketing Director. Seeking a candidate who is a team player and will be an enthusiastic contributor to the entire Marketing and Communications Department.

Social Media

·         Curate and create content for Steppenwolf’s social channels, including Facebook, Twitter, and Instagram accounts, that embraces the brand, engages followers and generates revenue

·         Curate and create content for Steppenwolf’s Front Bar’s social channels

·         Strive to catapult Steppenwolf’s social media following to increase “x” %, consistently make recommendations with a mix of experimentation and best practices recommendation

·         Develop, coordinate and execute campaign-specific social campaigns in collaboration with PR, Marketing, Creative and external digital ad partners (examples: Capacity Interactive, Bucketlisters, Yelp, etc.)

·         Create dynamic visual content and copy for revenue- brand- and/or mission-driven campaigns

·         Support paid social ad campaigns by pulling CRM lists, keyword research for lookalike audiences, etc., for expanding ad reach to intended prospect audience(s)

·         Manage social content calendars, updating and sharing on a regular basis to coordinate internal team and external partner needs

·         Be an active voice in the strategy and development of Steppenwolf’s organic social media and social media advertising, with an eye toward results (engagement, ROI, KPIs, etc.).

·         Track, analyze and report out weekly in department meetings on social media metrics

·         Actively participate in department meetings, brainstorm new ways to reach audiences through social channels

·         Adhere to brand voice, brand guidelines and creative campaign strategy as set by the Creative Director Manage customer service requests and messages received through Facebook, Twitter, and Instagram accounts

·         Provide on-the-ground social media coverage at Steppenwolf events and opening nights

·         When appropriate, conduct interviews with Steppenwolf ensemble and artists to generate original press and social media content

·         Coordinate with publicity on announcement timing and sharing on social platforms

Event Planning

·         Curate, organize and oversee VIP social influencer nights for each production

·         Cultivate relationships with social media influencers for the invite list

Program book

·         Lead the execution of Steppenwolf’s program books (playbills). This includes managing all program book schedules and maintaining deadlines; soliciting, compiling, and editing all copy; rough drafts and communicating edits to the design team.

·         Manage program insert schedules, field incoming stuffer trades and cross-departmental requests.

Website content publishing and editing

·         Support in creating, posting and editing content through multiple Content Management Systems for the front end of our website, maintaining accuracy and relevancy.

·         Responsible for posting and updating cast bios to website in collaboration with PR.

·         Additional general website copy updates as needed.

Misc. / General Support

·         This position provides general support to the entire marketing and communications department on an ongoing basis.

·         This may include coordination or assistance at events including press nights, scheduling meetings, invoice processing and other assigned tasks as needed/time permitting.

The ideal candidate will possess the following qualifications:

·         1-3 years of work experience in social media marketing, public relations, or equivalent experience.

·         Expertise in new and emerging social media tools and platforms.

·         Strong communications and organizational skills required.

·         Excellent writing skills and a strong attention to detail required.

·         Must be a team player and have a positive attitude.

·         Strong interest in theater and the arts.

·         Computer efficiency in Wordfly, Photoshop, Dropbox, and Tessitura.

·         DSLR camera experience preferred but not required.

Instructions to Apply:

Interested candidates should send a cover letter, resume & three references by following this link by August 1, 2019.


To apply for this job email your details to jobs@steppenwolf.org

Pay Range: $30,000 - $32,000