The Patron Services Associate is responsible for handling all customer service and duties that relate to the Joffrey’s subscribers and box office. This position serves as a staff contact for internal and external ticketing-related issues; processes subscription, single ticket, group and exchange orders daily, including database entry and record keeping; updates sales reports; handles incoming and outgoing customer services calls, letters and emails; and staffs the Joffrey box office at 10 East Randolph St.

QUALIFICATIONS / REQUIREMENTS: Non-profit experience a plus. B.A. in dance or other performing arts field preferred, experience with Tessitura or similar box office software preferred, excellent written, verbal, and interpersonal communication skills. Great organizational skills with a keen eye for details, able to work well independently and collaboratively as well as handle multiple projects and deadlines in a fast-paced environment. Proficient with Microsoft Office and other PC programs. Deep commitment to diversity, equity and inclusion is required.

WORK SCHEDULE: A minimum of 16 hours a week with availability on Wednesdays, Thursdays and Fridays between 10am and 5pm; Must be available to work during all Joffrey performances and on weekends.

Instructions to Apply:

TO APPLY: Please submit your resume and cover letter through our Career Center

Pay Range: $13-$15