Overview

You are a candidate who is looking for an opportunity to work alongside a focused and supportive team to create an amazing theatergoing experience. Your belief in the value of new work means you’re excited to share your passion and expertise to create great patron interactions time and time again. Challenges are to be expected, but your customer service skills are “legendary” (or at least, you think they can be). When you come to work, you bring a positive attitude and a desire to contribute to the success of the team.

Key details:
This is a part-time position that requires some evening and weekend availability with certain blackout dates. All Audience Services Associates are cross-trained in box office, bartending and house management as part of the position and each individual will work a mixture of these three roles over the course of each month.

Must haves:
Experience in a patron-facing/customer-facing job (does not have to be theater related)
Ability to “think on your feet” and adapt to changes quickly
Strong sense of teamwork and ability to work with others
Desire to learn Front of House operations
Ability to give/receive open and honest feedback
Endless optimism and a love for the arts, especially for the value of new work
Friendly and supportive personality, both on the phone and off
Strong sense of ethics, and doing whats right for the customer
Comfortable with technology including the Microsoft Office suite and Google apps.

Nice to have (but not required):
Prior Box Office experience and/or knowledge of ticketing software
Theater background

Benefits:
Flexible scheduling
Complimentary tickets to Victory Gardens main stage shows
Get paid for your time spent watching VG main stage shows
Exposure to Chicago theater community at a Tony Award-winning regional theatre

About Us

Under the leadership of Artistic Director Chay Yew and Managing Director Erica Daniels, Victory Gardens is dedicated to artistic excellence while creating a vital, contemporary American Theater that is accessible and relevant to all people through quality productions of challenging new plays and musicals.

Victory Gardens Theater is a leader in developing and producing new theatre work and cultivating an inclusive theater community. Victory Gardens’ core strengths are nurturing and producing dynamic and inspiring new plays, reflecting the diversity of our city’s and nation’s culture through engaging diverse communities, and in partnership with Chicago Public Schools, bringing art and culture to our city’s active student population.

Instructions to Apply:

Victory Gardens Theater is an equal opportunity employer. Women and minorities are encouraged to apply. To apply, email Cody Von Ruden (cvonruden@victorygardens.org) with your resume, cover letter and at least two references. 

To apply for this job email your details to cvonruden@victorygardens.org

Pay Range: Hourly