Windy City Playhouse seeks a collaborative, team player that has strong customer service skills to fill the role of Audience Experience Associate for our next production; THE RECOMMENDATION.

The Audience Experience Associate’s primary job is to ensure that our audiences of about 30 are getting the most out of their immersive experience while still respecting the actors and the playing space.

Audiences Experience (85%)

To ensure that all audiences members are partaking in the immersive show appropriately
To be able to answer and address audiences concerns during the performances
To assist a patron during the show when needed
To help guide patrons through the experience when needed

Stagehand  (15%)

To be able to help with scene transitions and other stage crew duties during the performance and intermission when asked by the Producers

Desired Experience, Skills, Attributes:
Strong customer service skills and the ability to approach audience members that are not following the guidelines
The ability to react and address audience situations when they arise
The ability to lift 50 lbs
Interested in immersive theater and creating unique audience experiences
Previous Assistant Stage Managing and House Managing experience is preferred

About Windy City Playhouse
“Experience driven. Audience First.” Windy City Playhouse is a professional theater and 501(c)(3) nonprofit organization, based on Chicago’s northwest side. Premiering in March of 2015 with a mission to present contemporary, relevant, and approachable art, the Playhouse has quickly become a mainstay of the Chicago theater scene. In 2018, its runaway hit, the immersive SOUTHERN GOTHIC, solidified the Playhouse as *the* Chicago theater for one-of-a-kind audience experiences. In 2019, Windy City Playhouse South opened in the South Loop’s Motor Row district. This second, satellite venue (intended exclusively for the presentation of immersive theatrical experiences) furthered the Playhouse’s goal to make theater reachable all across this great city.

Performances Location
Windy City Playhouse, Flagship Venue

3014 W. Irving Park Rd

Chicago, IL 60618


Rehearsals and Tech – Day and evening times.

Rehearsals: Friday, June 21, 2019 through Sunday, June 23, 2019

Tech: Tuesday, June 25, 2019 through Sunday, June 30, 2019

Performances Times

First Public performances: Tuesday, July 2, 2019

Closing Date: Sunday, November 17, 2019


Standard Performances week

Wednesday and Thursday at 7:30 PM

Friday at 8:00 PM

Saturday at 4:00 PM and 8:00 PM

Sunday 2:00 PM and 6:00 PM

Instructions to Apply:

Interested candidates should send a cover letter and resume to Alex Rhyan at  alex@windycityplayhouse.com.

To apply for this job email your details to alex@windycityplayhouse.com

Pay Range: Weekly fee of $210.00