Overview

SUMMARY
The Audience Services Lead will be a part-time position with both Box Office and Front of House responsibilities. They will oversee staff during hours of operation, as well as function in a leadership role with on-going FOH and rentals tasks.

PRIMARY DUTIES AND RESPONSIBILITIES
Box Office

  • Oversee staff during hours of operation, serving as point-of-contact to resolve patron issues.
  • Function autonomously, as well as, liaising with Box Office management to complete functions.
  • Serve as Will Call Manager during performances.
  • Track the progress of ongoing responsibilities of part-time staff.
  • Assist with training of new Associates.
  • Perform other duties as assigned.

Front of House

  • Assume a leadership role with rentals planning and execution.
  • Carry out ongoing FOH duties as assigned by Audience Services Manager.
  • Occasionally back-up FOH Leads as FOH Manager-on-duty during performances.

QUALIFICATIONS
The successful candidate will have in depth experience with a working theatre company including, but not limited to house management, concessions, and box office. Tessitura knowledge and Basset certification is a plus, however we are willing to train and certify the right candidate if necessary. The candidate must be flexible when it comes to scheduling, and have night and weekend availability at all times unless otherwise agreed upon.

SUPERVISORS
Box Office Manager and Audience Services Manager.

Instructions to Apply:

Qualified and interested candidates should email banderson@writerstheatre.org in order to schedule an interview time. No phone calls, please

To apply for this job email your details to banderson@writerstheatre.org

Pay Range: Hourly, competitive with comparable industry positions.