Reporting to the Box Office Manager, the Box Office Associate will assist in the daily operations of the Box Office including processing transactions and providing exemplary customer service. This is a remote position for the foreseeable future.


  • Answering phones and emails.
  • Processing ticket sales, exchanges and season subscriptions
  • Working as a part of our subscription sales team.
  • Serving as a will call agent for performances, ensuring a smooth and efficient pre-show experience.
  • Assisting patrons with questions, accessibility needs and/or ticketing issues.
  • Performing other duties as assigned.


  • Friendly personality and the ability to work as part of a team.
  • Organizational and time-management skills, with the ability to multi-task.
  • Professional demeanor while working under pressure with the ability to remain calm and collected.
  • Flexibility and willingness to adapt to changing policies and procedures.
  • A combination of afternoon, evening and weekend availability is required.
  • Proficiency in Microsoft Word, Excel and Outlook required.
  • Previous customer service experience preferred.
  • Cash handling experience preferred.
Instructions to Apply:

We are interested in receiving candidates from a broad spectrum of people, including women and people of diverse racial and ethnic backgrounds.

Interested candidates should email a cover letter and resume to Box Office Manager, Michelle Jacobson, at mjacobson@writerstheatre.org. Please put “Box Office Associate Application” in the subject line. No phone calls please.

Pay Rate/Range*: This is a part-time, entry-level position. Starting rate is $13/hour.